Here’s a supreme irony: nearly all of the beneficial applications for AI require that AI be used to help workers, not replace them, which is absolutely not how AI is used in the workplace. An AI that helps radiologists by giving them a second opinion might help them find tumors on x-rays, but that’s a tool that reduces the number of scans a radiologist processes in a shift, by making them go back and reconsider the scans they’ve already processed:
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But AI’s sales pitch is not “Buy an AI tool and increase your costs while increasing your accuracy.” The pitch for AI is “buy and AI and save money by firing workers.” Given how bad AIs are at replacing humans, this is a bad deal all around, both for the worker who loses their job and the customer who gets the substandard product the AI makes.
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